I've heard of people having trouble with the store before. Try sending a direct message to Nicopop http://www.greatbigsea.com/tools/cs/user/Members.aspx?search=1&t=Nicopop&sb=1&so=1
Nico hands the boards but should be able to (hopefully) get the store's attention for you or tell you how to.
"I see you in the front row, bouncing up and down, you're ripped and ready for a night downtown." ~ Margarita
What's wrong with a little flirtation?
Monster Tee