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Help wanted - my pre-sale tickets haven't arrived!!!

Last post Wed, Nov 11 2009, 3:39 AM by beansnap. 6 replies.
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  •  Sat, Nov 07 2009, 6:06 AM 154665

    Help wanted - my pre-sale tickets haven't arrived!!!

    I was thrilled to land 2 pre-sale tickets for Santa Cruz, front row centre no less!!!  But my excitement has turned to frustration and bitter disappointment as my pre-sale tickets, mailed October 21, haven't arrived even though the mailing address in the e-mail confirmations was spot on (including my country) and I have since received other mail from Canada posted much later.

    Can anyone suggest what I can do in these circumstances?  I have sent several e-mails to tickets@greatbigsea.com store@greatbigsea.com and even help@greatbigsea.com from 2 separate e-mail addresses but I have not received a single reply.  I was hoping to arrange duplicate tickets for collection on the door but I can't do anything if they won't rely to e-mails.

    I live in the UK and will be leaving home for the US on Tuesday so I have very little time left to sort this out.  We get so few chances to see the boys and this opportunity to tie in with a trip to San Francisco seemed heaven sent but it seems to be slipping away from me .......

    Can anyone suggest anything?

    Yours frustratedly

    Wendy

  •  Sat, Nov 07 2009, 8:07 AM 154667 in reply to 154665

    Re: Help wanted - my pre-sale tickets haven't arrived!!!

    Send a direct message to Nicopop. Nico can't actually help you but considering your dire circumstances, may be able to get someone's attention who can.
    "I see you in the front row, bouncing up and down, you're ripped and ready for a night downtown." ~ Margarita
    What's wrong with a little flirtation?

    Monster Tee

  •  Sat, Nov 07 2009, 9:42 AM 154670 in reply to 154667

    • MikeB is not online. Last active: 03-16-2010, 6:45 PM MikeB
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    Re: Help wanted - my pre-sale tickets haven't arrived!!!

    The Canadian mail system sucks.


    http://mjbphotos.tripod.com
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  •  Sat, Nov 07 2009, 12:02 PM 154673 in reply to 154670

    Re: Help wanted - my pre-sale tickets haven't arrived!!!

    MikeB:
    The Canadian mail system sucks.

    Yes it does! I once sent a package to Newfoundland, 3 day global express, mind you, and it got to TO in a day and took 2 weeks to get to NFLD from there.

    Anne


    And when the winds of change begin to blow,
    I'll whisper, "You're my lighthouse" in case you didn't know.

    Sons of Maxwell

    visit my website!:
    Anne's Philly Phan Site at http://www.gbsfanatic.com
  •  Mon, Nov 09 2009, 1:09 PM 154761 in reply to 154673

    Re: Help wanted - my pre-sale tickets haven't arrived!!!

    Heartfelt thanks to everyone who took the time to contact me to suggest how I might follow up re my missing tickets.  I finally heard back from Jennifer @ tickets today.  She is going to arrange for duplicate tickets to be available for collection on the night so all is well and I can look forward to the show once again!

    Wendy

  •  Mon, Nov 09 2009, 3:49 PM 154774 in reply to 154761

    Re: Help wanted - my pre-sale tickets haven't arrived!!!

    Have a great time!
    "I see you in the front row, bouncing up and down, you're ripped and ready for a night downtown." ~ Margarita
    What's wrong with a little flirtation?

    Monster Tee

  •  Wed, Nov 11 2009, 3:39 AM 154914 in reply to 154665

    Re: Help wanted - my pre-sale tickets haven't arrived!!!

    have a great time in Santa Cruz - but since you're coming on Tues, why not also take in the Petaluma show? Its a lot closer & a much easier drive - only an hour or so north, you get to take the golden gate bridge and some of Marin and Sonoma counties... And, um, I'm new here, so can you help me - when/how do we find out about pre-sale tix? Everything I've seen (except this thread) says Santa Cruz show is Gen Admission...?
    Boulder Boulder Aspen, Boulder Boulder Aspen!
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