Reposted from "The Scavenger":
A Canadian musician who tried to get United to compensate him for a guitar that was tossed and damaged by a United worker retaliated with a YouTube video. [Tip to Chicago Tribune]
It all started on March 31, 2008. Dave Carroll and his Sons of Maxwell
bandmates were sitting in a plane at O'Hare, waiting to disembark when
a fellow passenger cried out:
"My God, they're throwing guitars out there."
They looked out the window. They saw a United worker tossing one of
their guitars. Carroll discovered later that among those flying
instruments was his $3,500 Taylor, which ended up smashed. And so began
a nine month saga of trying to get United to pay for the damage. When
the airline wouldn't, Carroll made a decision. He said on his site:
"I promised the last person to finally say 'no' to compensation ...
that I would write and produce three songs about my experience with
United Airlines and make videos for each to be viewed online by anyone
in the world."
He followed through with his threat. He posted his country ode, "United
Breaks Guitars," on YouTube Monday. Since then, the video has been
viewed more than half a million times and is a hit with the media.
United apologized, plans to use the video internally to help "change its culture," and, according to a spokeswoman for the carrier:
"We are in conversation with one another to make what happened right."
The lesson here? Don't piss off a musician.
Check out the video! http://www.sfgate.com/cgi-bin/blogs/scavenger/detail%3Fentry_id%3D43314
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...long as the river still runs to the sea, hey lucky you, lucky me...
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